America Cryo Cryotherapy equipment
A 14-day return window where the restocking fee rises from $250 to $649 depending on whether you opened the online training materials.
Disclosure: this page contains an affiliate link. If you buy through it we may earn a commission at no extra cost to you, and it never changes a score.
A real return right, with a fee that scales to how much you engaged with onboarding
America Cryo sells localized cryotherapy devices, led by its SubZero unit, aimed at physical therapy, sports recovery, and aesthetics businesses, along with accessories, training, and coaching services.
America Cryo's refund policy, read directly on americacryo.com, allows returns of "most new, unopened items" within 14 days of delivery for a full refund, minus the cost of shipping if the order received free shipping. For devices specifically, an approved return carries a restocking fee set at one of three tiers: $250 if the device was returned unused with no online training or onboarding materials accessed, $450 if training materials were accessed, or $649 if training was accessed and a live onboarding call was also completed. The policy describes the $250 fee as covering "outbound and return shipping, inspection, and handling," which suggests the customer bears that cost through the fee rather than America Cryo separately stating who pays return shipping. Used medical devices and body wraps cannot be returned at all. Upgrade and lease-to-own purchases can only be cancelled within 72 hours of purchase, after which they are described as final and non-refundable unless applicable law says otherwise. Refunds are stated to typically arrive within three weeks of the package reaching the return shipper. We have not purchased or used an America Cryo device ourselves.
Right for
- Clinics or practitioners confident they want the SubZero and unlikely to need to open training materials before deciding to keep it
- Buyers who read and accept the escalating restocking-fee structure before touching the onboarding materials
- Anyone comfortable financing an $8,499 purchase through Affirm or PayPal Credit and reporting a cancellation within the 72-hour window if buying an upgrade or lease-to-own plan
Wrong for
- Buyers who want to review training materials or complete an onboarding call before deciding whether to keep the device, since doing so raises the restocking fee to $450 or $649
- Anyone expecting a lease-to-own or upgrade purchase to be cancellable beyond 72 hours
- Buyers who need the device immediately, since the site notes device orders may take 4-6 weeks to arrive
+What it gets right
- A 14-day return right exists for new, unopened items, which is not guaranteed in this category. You do have a stated path to a refund if the device clearly is not a fit, as long as you act within 14 days.
- The lowest restocking-fee tier ($250) applies if you return the device without touching the training materials. Deciding quickly, before exploring onboarding content, keeps your restocking cost at its lowest stated tier.
- A specific, itemized refund timeline (roughly 13-25 business days total) is published rather than left vague. Knowing the expected timeline in advance sets realistic expectations if you do return a device.
- Financing through Affirm or PayPal Credit is offered directly on the product page for an $8,499 purchase. Spreading an expensive device purchase over 6-24 months is a real option for cash flow.
−Where it slips
- The restocking fee rises from $250 to $649 depending on whether you accessed online training or completed a live onboarding call. Decide whether to keep the device before opening any training material, if minimizing a potential restocking fee matters to you.
- Used medical devices and body wraps cannot be returned under any circumstance. Confirm you want the device before using it even once, since the unopened-item condition is strict.
- Upgrade and lease-to-own purchases can only be cancelled within 72 hours, a narrow window for an $8,499+ decision. Report any cancellation of an upgrade or lease-to-own purchase within 72 hours if you change your mind.
- The policy doesn't explicitly state who pays return shipping outside of the $250 fee's description as covering "outbound and return shipping." Budget for shipping costs being effectively absorbed into the restocking fee rather than itemized separately.
Weighted down by the training-access-linked fee escalation
This is a desk-research review: we have not purchased an America Cryo device. The specific 14-day window and itemized timeline are real strengths; the fee structure tied to onboarding engagement, and the strict no-return rule on used devices, held the score back.
The long version
What America Cryo offers, the training-access-linked restocking fee we found, pricing, and who this fits.
What America Cryo offers
America Cryo sells localized cryotherapy devices, led by its SubZero unit, aimed at physical therapy, sports recovery, and aesthetics businesses, along with accessories, training, and coaching.
Pricing
On 2 Nov 2026, the SubZero device was listed at $8,499 on americacryo.com, shown as sold out in both available color variants at the time we checked. Affirm and PayPal Credit financing over 6, 12, or 24 months is offered on the product page. An optional in-person training add-on was listed at $949, discounted from $1,499. The homepage notes device orders may take 4-6 weeks to arrive.
Refunds
America Cryo's refund policy allows returns of most new, unopened items within 14 days of delivery for a full refund, minus shipping cost if the order received free shipping. Device returns carry a restocking fee: $250 if the device was returned unused with no training materials accessed, $450 if training materials were accessed, or $649 if training was accessed and a live onboarding call was completed. Used medical devices and body wraps cannot be returned at all. Upgrade and lease-to-own purchases can only be cancelled within 72 hours of purchase; after that they are final and non-refundable unless law requires otherwise. Refunds are stated to typically arrive within about three weeks of the package reaching the return shipper.
Buying advice
If you are not fully committed, decide within the 14-day window before opening any training materials or completing an onboarding call, since doing either raises the restocking fee if you do return the device. Confirm current stock and lead time directly, since the SubZero showed as sold out when we checked, and budget for the $250-$649 restocking range as a real possibility rather than an edge case.
Everything on paper
Figures from americacryo.com's product and policy pages, checked 2 Nov 2026.
Prices, offers and policies change often. Check the product page and the policies that apply when you buy.
How the restocking fee changes with training access
Based on americacryo.com's refund policy, checked 2 Nov 2026.
| What you accessed | Restocking fee |
|---|---|
| No training materials accessed | $250 |
| Online training materials accessed | $450 |
| Training plus a live onboarding call | $649 |
Deciding before opening training content keeps a potential restocking fee at its lowest stated tier.
Questions people actually ask
How much does the America Cryo SubZero cost?
What is America Cryo's return policy?
Can I return a used SubZero device?
Can I cancel a lease-to-own or upgrade purchase?
Shop America Cryo
Confirm current stock, and if you return a device, decide before opening training materials to keep the restocking fee at its lowest tier.
America Cryo
An America Cryo SubZero cryotherapy device.
Shop America CryoAmerica Cryo SubZero
$8,499 at the time we checked, shown as sold out; confirm current price and availability at checkout.
See the SubZero at America CryoPrices observed 02 Nov 2026 and subject to change. This is an affiliate link.
A real 14-day return right, but engage with onboarding carefully
America Cryo's SubZero is an $8,499 localized cryotherapy device aimed at clinics, trainers, and aesthetics businesses, backed by a stated 14-day return window.
That window carries a restocking fee that rises from $250 to $649 depending on whether you accessed training materials or completed a live onboarding call, so decide quickly if you are not committed, and treat used devices and body wraps as non-returnable outright.
Consider it if you
- You are reasonably confident in the purchase and unlikely to need training materials before deciding to keep the device
- You are comfortable with the $250-$649 restocking-fee range as a real possibility if you do return it
- You can finance an $8,499 purchase via Affirm or PayPal Credit, or pay it outright
Skip it if you
- You want to review training content or complete an onboarding call before finalizing your decision to keep the device
- You expect to be able to cancel a lease-to-own or upgrade purchase beyond 72 hours
- You need the device immediately, given the stated 4-6 week order lead time
How this review was put together
This is a desk-research review. We have not purchased or used an America Cryo device. Pricing and refund policy text come directly from americacryo.com, checked 2 Nov 2026. We wrote our own text. The images are our own screenshots of public America Cryo pages, taken on 2 Nov 2026 and shown for review and commentary; the content and branding belong to America Cryo, and we will remove them if asked. We did not review the brand's affiliate programme terms.
Big Time Bikers is independent and is not affiliated with, sponsored or endorsed by America Cryo. The link to America Cryo is an affiliate link: if you buy through it we may earn a commission at no extra cost to you, and this never changes a score. We did not receive payment or a free product for this review.