The Mahjong House Mahjong sets & travel tiles

Products and prices

On 30 Oct 2026 the shop listed travel mahjong sets at $375 (Seaglass, Butter Yellow and Pale Violet), double-sided travel mats at $65, House tiles at $455 (White, Green & White and Blue & White), double-sided mats at $125, sets of four racks at $175 (green, navy) and $165 (clear, dusty blue), a rattan tile box at $148, seagrass totes at $215 and $225, canvas carry-alls at $158, a raffia bag charm at $45 and cards with a score pad at $30. The Pale Violet travel set carries a note that it was featured on Oprah's O List, which we could not confirm.

For context, the National Mah Jongg League's own store lists a complete set with white tiles, four acrylic color racks, an instruction book, a bettor and the current score card at $225, and white tiles alone at $85. A June 2024 Good Morning America shopping roundup priced another brand's travel set at $425. Sets differ in what they include, so compare contents and not only the tag.

What is in a set

The brand says its travel tiles are molded and painted on the front and back, have full-sized faces and are “thinner and lighter, not smaller”, that the racks are wide enough for a full hand and include trays for exposures, and that the travel bag with everything zipped in weighs less than 2.4 lb. The House tiles are described as heirloom quality and listed at 1 inch by 1 7/16 inches by 7/16 inch. These are the brand's own statements.

a retailer listing for the pink Island travel set gives more detail: acrylic tiles and racks, travel tiles of 38.5 by 27.5 by 3.6 mm, four racks of 19 by 2.5 inches, a drawstring bag, a players guide, a tile guide and four House Cards, priced at $355 with a note that only one was in stock. The listing does not name the manufacturer or count the tiles, and a second retailer page for the violet travel set did not state material or dimensions. We did not find a tile count or a joker count on the brand's pages, so confirm what the set includes for the game you play.

Returns and refunds

The two pages disagree. The refund policy says full-price items can be returned within 14 days of the fulfillment date for a full refund, and sale items within 14 days of delivery. Items must be unused and in original packaging, you email for a UPS return label, refunds can take up to 14 working days, original shipping and gift wrapping are not refunded, and items damaged on arrival are not eligible for a refund. The page does not say who pays return shipping.

The Shipping & Returns page says the opposite: returns and exchanges are not offered unless products arrive damaged or are lost in transit, damage must be reported within 7 days, a 15% restocking fee applies to complete sets that are no longer in shrink-wrap, and shipping costs are not refunded.

Ask support which policy applies before you buy, and keep the reply. Two email links on the refund page point to addresses that differ from the ones shown, so use the contact address on the FAQ.

Shipping

Orders ship within 2 business days by the selected method, and standard shipping takes 1 to 7 business days in transit, though the policy adds that processing for standard shipping may take up to 10 business days. UPS 2-Day or Next Day Air (listed at $50) is available only in the contiguous United States. The shop ships to the US, including Alaska, Hawaii and US territories, and says international shipping is not yet available. There is no stated free-shipping threshold, and shipping cost is calculated at checkout. A confirmation email arrives within 24 hours, and goods cannot be rerouted once shipped, so check the address.

What we could and could not verify

We found no Trustpilot profile for the shop, the retailer listing we read had no customer reviews, and we found no independent test of the tiles. The site names Oprah Daily, Veranda, Rolling Stone and Good Morning America under press. A Veranda feature we found was for a different brand, and the Good Morning America mahjong roundup we found (June 2024) did not list The Mahjong House, so we could not confirm those mentions. They may exist elsewhere.

That does not mean the products are poor. It means the evidence for quality, durability and the claimed weight and size comes from the brand and from retailer listings. Treat the specifications as the brand's, and look at photos and ask questions before you spend $375 or more.

Buying advice

Decide which game you play first: American mahjong uses a card of standard hands that changes every year and extra tiles including jokers, so check that the set suits it. Confirm the contents and tile count in writing, ask which return policy applies and whether a restocking fee will be charged, and photograph the box when it arrives because damage claims have a 7-day window. If you want a comparison, look at the official League set and at sets from other brands with the same contents. For a general checklist, read our guide on how to choose an American mahjong set, and for another game-related review see our GearUP Booster review.